Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Elevated Error Rates: EMEA (Ireland)
Incident Report for Genesys Cloud
Elevated error rates resolved for the EMEA (Ireland) region. Some customers reported delays with functions related to inbound/outbound call processing. Fix actions were implemented and issue resolved. Primary impact 8:13-8:26 UTC.
Posted May 30, 2022 - 06:04 EDT
This incident affected: Platform (Americas (US West)).