Welcome to PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Region
Collaborate
Communicate
Engage
Platform Services
Resource Center
PureCloud Voice
All Systems Operational
Americas Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
PureCloud Voice Operational
Australia Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
Japan Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
EMEA Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2017

No incidents reported today.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017
Resolved - The issue has been resolved. Customers seeking a formal incident summary request should open a care case where it will be attached.
Jul 21, 09:31 EDT
Monitoring - Health checks for underlying impacted services are returning to a healthy state. Monitoring for stability.
Jul 21, 09:24 EDT
Investigating - PureCloud users in the US are experiencing issues with latency in the application. Issues include delays sending chats and viewing users names in directory. Some users have reported forced restarts. The development teams are currently reviewing.
Jul 21, 09:20 EDT
Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.