This incident has been resolved.
May 19, 19:19 EDT
Fix actions have been implemented; users previously impacted have reported they are now able to login successfully. Monitoring for stability.
May 19, 19:08 EDT
Mitigation steps are being implemented at this time. Next update 7:15 pm EDT.
May 19, 19:00 EDT
We are continuing to work on a fix for this issue.
May 19, 18:37 EDT
Some users have reported intermittent issues when attempting to login. The development teams are engaged for triage and remediation. Next update 7pm EDT.
May 19, 18:35 EDT