Processing has completed; resolving incident.
Mar 22, 06:56 EDT
Processing continues, next update 7AM EDT.
Mar 22, 04:25 EDT
Recovery continues for real-time data processing. Next update 4:30AM EDT.
Mar 22, 02:52 EDT
The recovery process has been completed for historical data. Real-time data processing is still underway. Next update 1 hour.
Mar 22, 02:01 EDT
Users can expect data to restore periodically throughout recovery until all processing has been completed. Next update 2AM EDT.
Mar 21, 23:57 EDT
The development team has implemented fix actions to resolve issues on the cluster. Queries are expected to return to normal after all processing completes. Updates to follow.
Mar 21, 23:24 EDT
All conversation detail records and user status detail records are currently unavailable and real-time detail record data is experiencing delays. The development teams are engaged at this time for triage and remediation. Updates to follow.
Mar 21, 23:03 EDT