PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
Japan
EMEA
Germany
All Systems Operational
Platform Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Login Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Inbound Calls Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
IVR Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
ACD Routing Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Outbound Calls Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
PureCloud Soft Phone Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Chat Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Screen Share Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Co-Browse Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Email Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Social Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Scripts Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Voicemail Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Video Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Workforce Optimization Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Reporting Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Recording Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Quality Management Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Data Sync Integrations Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Directory Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Fax Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Documents Operational
Americas Operational
Australia Operational
Japan Operational
EMEA Operational
Germany Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019
Resolved - The backlog of interactions are currently processing and will show up in the view as they are completed. This process may take several hours to finish.
Aug 17, 02:30 EDT
Identified - Our development team has identified the cause and is taking steps to correct the issue. A new update will be posted in 30 minutes.
Aug 17, 02:08 EDT
Investigating - Some customers have reported that new interactions are not being added to the view while existing interaction do not update when the call ends.
Aug 17, 01:42 EDT
Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.