Resolved -
The backlog of interactions are currently processing and will show up in the view as they are completed. This process may take several hours to finish.
Aug 17, 02:30 EDT
Identified -
Our development team has identified the cause and is taking steps to correct the issue. A new update will be posted in 30 minutes.
Aug 17, 02:08 EDT
Investigating -
Some customers have reported that new interactions are not being added to the view while existing interaction do not update when the call ends.
Aug 17, 01:42 EDT