Fix has been implemented and there is no need to re-publish flows.
Posted Jun 23, 2023 - 13:42 EDT
Mitigation steps are still being implemented, however we are seeing improvement across regions. This issue impacted customers who use participant data information and we have confirmed republishing flows will not be necessary once fix is fully in place.
Posted Jun 23, 2023 - 13:38 EDT
Teams have identified an issue impacting inbound chat and email. Teams are implementing mitigation steps. Once mitigation steps are complete, customers will need to re-publish flows.
Posted Jun 23, 2023 - 13:18 EDT
This incident affected: Platform (Americas (Sao Paulo), Americas (US East), Americas (US West), Americas (Canada), Asia Pacific (Mumbai), Asia Pacific (Sydney), Asia Pacific (Tokyo), Asia Pacific (Seoul), EMEA (Dublin), EMEA (Frankfurt), EMEA (London), FedRamp).