Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Genesys Cloud Voice Maintenance: Americas US East and Canada Regions

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Jan 26, 2021 - 12:51 EST

Scheduled

Genesys Cloud Voice will be performing trunk maintenance January 20th at 4am ET. Inbound DID calls may experience a one time interruption of 2-5 minutes during the window.
Posted Jan 13, 2021 - 12:53 EST
This scheduled maintenance affected: Inbound Calls (Americas (US East), Americas (Canada)).