Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Outbound Dialer Maintenance - EMEA (Dublin and London)
Scheduled Maintenance Report for Genesys Cloud
The scheduled maintenance has been completed.
Posted Mar 18, 2023 - 23:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2023 - 21:00 EDT
Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Mar 08, 2023 - 08:50 EST
This scheduled maintenance affected: Outbound Calls (EMEA (Dublin), EMEA (London)).