PureCloud: Aggregate Data Display

PureCloud System Status

	Americas (US East)	Americas (US West)	Asia Pacific (Sydney)	Asia Pacific (Tokyo)	EMEA (Dublin)	Germany
November	99.94%	100%	100%	100%	100%	100%
October	100%	N/A	100%	100%	100%	100%
September	100%	N/A	100%	100%	100%	100%
August	100%	N/A	100%	99.83%	99.88%	100%
July	100%	N/A	100%	100%	100%	100%
June	99.99%	N/A	100%	100%	100%	100%
May	100%	N/A	100%	100%	100%	100%
April	100%	N/A	100%	100%	100%	100%
March	100%	N/A	99.85%	100%	100%	100%
February	100%	N/A	100%	100%	100%	100%
January	100%	N/A	100%	100%	100%	100%
December	100%	N/A	100%	100%	99.96%	100%

Current Status

Normal Operations

Degraded Operations

Partial Outage

Outage

Service

Americas
(US East)

Americas
(US West)

Asia Pacific
(Sydney)

Asia Pacific
(Tokyo)

EMEA
(Dublin)

Germany

PureCloud: Aggregate Data Display

Incident Report for PureCloud by Genesys

Resolved

Some PureCloud users experienced issues with aggregate data not displaying correctly. Any user with outstanding incorrect data displays prior to 9am EDT Friday, July 5th will have data restored during the nightly pipeline run in their respective region.

Posted Jul 08, 2019 - 15:14 EDT

This incident affected: Reporting (Americas (US East), Australia, Japan, EMEA, Germany).

PureCloud System Status

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