Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
PureCloud: Aggregate Data Display
Incident Report for Genesys Cloud
Resolved
Some PureCloud users experienced issues with aggregate data not displaying correctly. Any user with outstanding incorrect data displays prior to 9am EDT Friday, July 5th will have data restored during the nightly pipeline run in their respective region.
Posted Jul 08, 2019 - 15:14 EDT
This incident affected: Reporting (Americas (US East), Asia Pacific (Sydney), Asia Pacific (Tokyo), EMEA (Dublin), EMEA (Frankfurt)).