Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Elevated Error Rates - Americas (US East)

Incident Report for Genesys Cloud

Resolved

This issue has been resolved.
Posted May 13, 2021 - 09:29 EDT

Monitoring

We are investigating an issue with elevated error rates in America's US East region. We are currently in recovery and are monitoring at this time.
Posted May 13, 2021 - 08:53 EDT
This incident affected: Platform (Americas (US East)).