Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Elevated Error Rates - FedRAMP
Incident Report for Genesys Cloud
This incident has been resolved.
Posted Sep 12, 2023 - 13:41 EDT
Mitigation steps have been implemented and we are in recovery. Monitoring health checks for stability
Posted Sep 12, 2023 - 13:30 EDT
We have identified an issue that is intermittently impacting inbound calling in the FedRAMP region, Next update 13:45 or sooner as information becomes available.
Posted Sep 12, 2023 - 13:08 EDT