Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
WEM Maintenance - EMEA (London)
Scheduled Maintenance Report for Genesys Cloud
The scheduled maintenance has been completed.
Posted Mar 05, 2023 - 03:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2023 - 00:00 EST
Database maintenance will be taking place in the EMEA (London) region Sunday, March 5th 05:00 Local Time. During the maintenance, administrators may not be able to successfully create, delete, or update Sentiment Feedback for speech and text analytics features. All other aspects of the service (and platform) will operate as normal.
Posted Feb 28, 2023 - 09:06 EST
This scheduled maintenance affected: Workforce Optimization (EMEA (London)).