Platform provider has resolved this connectivity issue and confirmed all systems are operational.
Posted Dec 18, 2020 - 21:07 EST
Monitoring
Error rates have returned to normal and we are monitoring for stability.
Posted Dec 18, 2020 - 17:23 EST
Investigating
We are currently investigating elevated error rates in US East region. Some customers may experience delays in logging in. Next update 5:30PM Eastern or before as information becomes available.
Posted Dec 18, 2020 - 16:45 EST
This incident affected: Login (Americas (US East)).