Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(Sao Paulo)
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
FedRamp
 
Outbound Dialer Maintenance - Asia Pacific (Sydney)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 04, 2023 - 12:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2023 - 10:00 EST
Scheduled
Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Feb 28, 2023 - 09:14 EST
This scheduled maintenance affected: Outbound Calls (Asia Pacific (Sydney)).