Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Outbound Dialer Maintenance - America's (US-West)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Mar 26, 2023 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2023 - 02:01 EDT

Scheduled

Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Mar 20, 2023 - 13:48 EDT
This scheduled maintenance affected: Outbound Calls (Americas (US West)).