Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Genesys Cloud Maintenance: Americas (US East)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 19, 2020 - 03:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2020 - 02:00 EDT
Scheduled
Genesys Cloud will be performing maintenance 2am-3am EDT Saturday morning in Americas (US East). The maintenance will be non-impacting for users, however some conversations may experience a one- time 30 second routing delay during the window.
Posted Sep 18, 2020 - 12:45 EDT
This scheduled maintenance affected: ACD Routing (Americas (US East)).