Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2020 - 02:00 EDT
Genesys Cloud will be performing maintenance 2am-3am EDT Saturday morning in Americas (US East). The maintenance will be non-impacting for users, however some conversations may experience a one- time 30 second routing delay during the window.
Posted Sep 18, 2020 - 12:45 EDT
This scheduled maintenance affected: ACD Routing (Americas (US East)).