Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Genesys Cloud Maintenance: Americas (US East)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Sep 19, 2020 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2020 - 02:00 EDT

Scheduled

Genesys Cloud will be performing maintenance 2am-3am EDT Saturday morning in Americas (US East). The maintenance will be non-impacting for users, however some conversations may experience a one- time 30 second routing delay during the window.
Posted Sep 18, 2020 - 12:45 EDT
This scheduled maintenance affected: ACD Routing (Americas (US East)).