Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

PureCloud Phone Create/Delete: Americas Region

Incident Report for Genesys Cloud

Resolved

This incident has been resolved. The development teams confirmed no users experienced impact during this event.
Posted Mar 04, 2019 - 21:50 EST

Monitoring

Health checks have improved. Monitoring for stability.
Posted Mar 04, 2019 - 21:42 EST

Identified

PureCloud users in the America's region may be experiencing issues with creating/deleting phones. Existing users are NOT impacted. The development teams are engaged for review and mitigation. Next update 10:15 pm EST.
Posted Mar 04, 2019 - 21:36 EST
This incident affected: Platform (Americas (US East)).