Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Dialer Maintenance - Asia Pacific (Tokyo)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted May 28, 2022 - 15:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2022 - 13:00 EDT

Scheduled

Sunday May 29th, from 2-4 AM Tokyo Time, Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted May 19, 2022 - 13:10 EDT
This scheduled maintenance affected: Platform (Asia Pacific (Tokyo)).