PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
EMEA
(Dublin)
Germany
PureCloud Maintenance: Americas (US East)
Scheduled Maintenance Report for PureCloud by Genesys
Completed
The scheduled maintenance has been completed.
Posted Nov 12, 2019 - 03:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 12, 2019 - 02:00 EST
Scheduled
The PureCloud teams will be performing maintenance to improve media service processing. The maintenance is not expected to cause any interruption or degradation of service for users. Maintenance will take place 2am-3am EDT time.
Posted Nov 05, 2019 - 08:49 EST
This scheduled maintenance affected: Platform (Americas (US East)).