Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Genesys Cloud Maintenance - Americas (US-West)

Scheduled for Mar 23, 23:00 EDT  -  Mar 24, 01:00 EDT

Scheduled

On 3/24/2026 beginning 2AM Pacific Time, Genesys Cloud will be implementing changes to optimize content delivery and enhance platform reliability through new regional CDNs. No service interruption is expected during this maintenance window.
Posted Mar 20, 2026 - 13:38 EDT
This scheduled maintenance affects: Platform (Americas (US West)).