Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Outbound Dialer Maintenance - Asia Pacific (Sydney)
Scheduled Maintenance Report for Genesys Cloud
The scheduled maintenance has been completed.
Posted Mar 12, 2023 - 12:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 12, 2023 - 10:02 EDT
Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Mar 08, 2023 - 08:43 EST
This scheduled maintenance affected: Outbound Calls (Asia Pacific (Sydney)).