Genesys Cloud System Status

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Genesys Cloud Maintenance - Realtime Analytics (Sydney)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Feb 27, 2025 - 11:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 27, 2025 - 11:00 EST

Scheduled

On February 28, 03:00 AM [Sydney], Genesys Cloud will perform improvements to the batch and stream processing framework responsible for real-time analytics data. During this maintenance, customers should expect a brief interruption of real-time analytics data ingestion while the service restarts. Real-time analytics will resume automatically after the restart, and historical data will remain unaffected.
Posted Feb 18, 2025 - 12:59 EST
This scheduled maintenance affected: Reporting (Asia Pacific (Sydney)).