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Analytics and Reporting Delays: APAC (Osaka)

Incident Report for Genesys Cloud

Resolved

Customers in the APAC (Osaka) region may have experienced lag when viewing analytics and reporting data. Impact time was approx 38 minutes. Impact start 10:27pm; impact end 11:05pm local time. The issue was mitigated by restarting a process.
Posted Feb 21, 2025 - 09:35 EST
This incident affected: Reporting (Asia Pacific (Osaka)).