Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
Elevated Error Rates: Americas (US West)
Incident Report for Genesys Cloud
Resolved
This incident has been resolved.
Posted Aug 23, 2021 - 09:38 EDT
Identified
Elevated error rates have been identified in Americas (US West). Users may be experiencing delays with conversation events. The development teams are investigating. Next update 9:45 am ET.
Posted Aug 23, 2021 - 09:24 EDT
This incident affected: Platform (Americas (US West)).