PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
Japan
EMEA
Germany
All Regions - Unable to publish call flows
Incident Report for PureCloud by Genesys
Resolved
Corrective actions have been taken in all regions and Call Flow Publishing is now working properly.
Posted 4 days ago. Jul 12, 2019 - 06:24 EDT
Update
Development teams are continuing to take corrective actions. Publishing in regions with the exception of EMEA has been restored.
Posted 4 days ago. Jul 12, 2019 - 06:17 EDT
Identified
Developments teams are implementing corrective actions.
Posted 4 days ago. Jul 12, 2019 - 05:58 EDT
Update
Development teams have identified the issue and are working on corrective actions.
Posted 4 days ago. Jul 12, 2019 - 05:42 EDT
Investigating
Elevated error rates have been identified that are preventing new call flows from being published. Existing call flows remain operational
Posted 4 days ago. Jul 12, 2019 - 04:49 EDT
This incident affected: IVR (Americas, Australia, Japan, EMEA, Germany).