Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Genesys Cloud Maintenance - APAC (Sydney) and EMEA (Frankfurt)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted May 25, 2021 - 16:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 25, 2021 - 15:00 EDT
Scheduled
As part of our continued efforts to improve stability, resiliency and security, Genesys Cloud will be performing maintenance to the platform in the Frankfurt region on May 25 21:00 Local Time and in Sydney May 26 05:00AM Local Time. No customer impact is expected.
Posted May 19, 2021 - 10:06 EDT
This scheduled maintenance affected: Platform (Asia Pacific (Sydney), EMEA (Frankfurt)).