Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Outbound Dialer Maintenance: Americas (US East) Sunday April 24th

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Apr 24, 2022 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2022 - 02:00 EDT

Scheduled

Sunday April 24th, from 2-4 AM ET Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Apr 22, 2022 - 07:52 EDT
This scheduled maintenance affected: Outbound Calls (Americas (US East)).