Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(Sao Paulo)
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
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Asia Pacific
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Asia Pacific
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EMEA
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FedRamp
 
Outbound Dialer Maintenance: Americas (US East) Sunday April 24th
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 24, 2022 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2022 - 02:00 EDT
Scheduled
Sunday April 24th, from 2-4 AM ET Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Apr 22, 2022 - 07:52 EDT
This scheduled maintenance affected: Outbound Calls (Americas (US East)).