Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

PureCloud Maintenance: America's East Region

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Dec 12, 2019 - 03:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2019 - 02:00 EST

Scheduled

The PureCloud teams will be performing maintenance to improve media service processing. The maintenance is not expected to cause any interruption or degradation of service for users. Maintenance will take place 2am-3am EST time on 12/12/19.
Posted Dec 06, 2019 - 10:00 EST
This scheduled maintenance affected: Platform (Americas (US East)).