Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Elevated Error Rates America's Region (US East)
Incident Report for PureCloud by Genesys
Resolved
Elevated error rates in the America's Region (US East) caused an interruption and/or degradation in service due unexpected behavior during maintenance activity. Restoration was confirmed at approximately 7:15 am EDT.
Posted Apr 12, 2020 - 02:30 EDT