Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Genesys Cloud Maintenance - Tokyo

Scheduled for Oct 3, 13:00 - 14:00 EDT

Scheduled

On October 4, 02:00 AM local time, Genesys Cloud will be performing maintenance on the service responsible for managing and running outbound dialing campaigns. Maintenance is expected to take approximately sixty minutes, during which time, customers can expect intermittent timeouts, reconnects, and slowed or interrupted dialing.
Posted Sep 09, 2025 - 11:33 EDT
This scheduled maintenance affects: Outbound Calls (Asia Pacific (Tokyo)).