Genesys Cloud System Status

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FedRamp
 
Outbound Dialer Maintenance - Asia Pacific (Seoul & Tokyo)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 11, 2023 - 14:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 11, 2023 - 12:00 EST
Scheduled
Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents
Posted Feb 28, 2023 - 09:17 EST
This scheduled maintenance affected: Outbound Calls (Asia Pacific (Tokyo), Asia Pacific (Seoul)).
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