Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Outbound Dialer Maintenance - Asia Pacific (Seoul & Tokyo)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Mar 11, 2023 - 14:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 11, 2023 - 12:00 EST

Scheduled

Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents
Posted Feb 28, 2023 - 09:17 EST
This scheduled maintenance affected: Outbound Calls (Asia Pacific (Tokyo), Asia Pacific (Seoul)).