Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Genesys Cloud Maintenance - Ohio

Scheduled for Sep 28, 02:00 - 03:00 EDT

Scheduled

On September 28, 02:00 AM local time, Genesys Cloud will be performing maintenance on the service responsible for managing and running outbound dialing campaigns. Maintenance is expected to take approximately sixty minutes, during which time, customers can expect intermittent timeouts, reconnects, and slowed or interrupted dialing.
Posted Sep 09, 2025 - 11:42 EDT
This scheduled maintenance affects: Outbound Calls (FedRAMP).