Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
Edge Elevated Error Rates
Incident Report for Genesys Cloud
Resolved
Some customers in the EU-West region may have experienced issues with Edge errors from 09:30AM-09:36AM Eastern Time. The issue has been resolved.

UPDATE: After additional investigation, impact was limited to less than 1% of orgs.
Posted Jun 04, 2020 - 10:13 EDT
This incident affected: Platform (EMEA (Dublin)).