Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Intermittent Outbound Dialer Call Failures: Americas (US East)

Incident Report for Genesys Cloud

Resolved

Intermittent outbound dialer call failures incident has been resolved as of approximately 9:15 pm EDT after implementing mitigation steps.
Posted Apr 21, 2020 - 21:00 EDT