PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
Japan
EMEA
Germany
No Answer Time Out: Inbound and Outbound Telephony
Incident Report for PureCloud by Genesys
Resolved
This incident has been resolved.
Posted 5 months ago. Apr 30, 2019 - 14:11 EDT
Identified
Fix actions are being implemented at this time. Next update 2:30 pm EDT.
Posted 5 months ago. Apr 30, 2019 - 14:03 EDT
Investigating
Inbound and outbound telephony is experiencing a timeout after 30 seconds of no answer by the receiving party. The development teams are engaged for review. Next update 2:30 pm EDT.
Posted 5 months ago. Apr 30, 2019 - 13:47 EDT
This incident affected: Outbound Calls (Americas, Australia, Japan, EMEA, Germany) and Inbound Calls (Americas, Australia, Japan, EMEA, Germany).