Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Oubound Dialer Maintenance (FedRAMP)
Scheduled Maintenance Report for Genesys Cloud
The scheduled maintenance has been completed.
Posted May 03, 2023 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 02, 2023 - 22:00 EDT
Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted May 02, 2023 - 14:15 EDT