Analytics and Reporting Latency: Americas (US East)

	Americas (US East)	Americas (US West)	Americas (Canada)	Asia Pacific (Sydney)	Asia Pacific (Tokyo)	Asia Pacific (Seoul)	EMEA (Dublin)	EMEA (Frankfurt)	EMEA (London)
April	100%	100%	-	100%	100%	-	100%	100%	-
March	100%	100%	-	100%	100%	-	100%	100%	-
February	100%	100%	-	100%	100%	-	100%	100%	-
January	99.84%	100%	-	100%	99.95%	-	100%	100%	-
December	99.98%	100%	-	99.98%	99.98%	-	99.98%	100%	-
November	99.94%	100%	-	100%	100%	-	100%	100%	-
October	100%	-	-	100%	100%	-	100%	100%	-
September	100%	-	-	100%	100%	-	100%	100%	-
August	100%	-	-	100%	99.83%	-	99.88%	100%	-
July	100%	-	-	100%	100%	-	100%	100%	-
June	99.99%	-	-	100%	100%	-	100%	100%	-
May	100%	-	-	100%	100%	-	100%	100%	-
April	100%	-	-	100%	100%	-	100%	100%	-

Current Status

Normal Operations

Degraded Operations

Partial Outage

Outage

Service

Americas
(US East)

Americas
(US West)

Americas
(Canada)

Asia Pacific
(Sydney)

Asia Pacific
(Tokyo)

Asia Pacific
(Seoul)

EMEA
(Dublin)

EMEA
(Frankfurt)

EMEA
(London)

Analytics and Reporting Latency: Americas (US East)

Incident Report for PureCloud by Genesys

Resolved

Latent conditions with dashboards and user status changes have been resolved.

Posted May 01, 2020 - 12:17 EDT