Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

PureCloud Maintenance: Japan Region

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Mar 22, 2019 - 15:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 22, 2019 - 13:00 EDT

Scheduled

The PureCloud team will be implementing optimizations to a core service to improve CPU processing and memory. The maintenance is not expected to be user impacting, however some users could potentially experience a one time 10-30 second loss of connection during the window.
Posted Mar 18, 2019 - 09:09 EDT
This scheduled maintenance affected: Platform (Asia Pacific (Tokyo)).