Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Outbound Dialer Maintenance - America's (US-East)
Scheduled Maintenance Report for Genesys Cloud
The scheduled maintenance has been completed.
Posted Apr 02, 2023 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2023 - 02:01 EDT
Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Mar 28, 2023 - 14:29 EDT
This scheduled maintenance affected: Outbound Calls (Americas (US East)).