Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Dialer Maintenance - America's (US-West)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.
Posted Dec 04, 2022 - 04:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2022 - 02:00 EST

Scheduled

Saturday December 3rd from 11PM Sunday December 4th to 1AM Pacific Time, Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Nov 29, 2022 - 13:45 EST
This scheduled maintenance affected: Outbound Calls (Americas (US West)).