Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(Sao Paulo)
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
FedRamp
 
Dialer Maintenance - America's (US-West)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Dec 04, 2022 - 04:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2022 - 02:00 EST
Scheduled
Saturday December 3rd from 11PM Sunday December 4th to 1AM Pacific Time, Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Nov 29, 2022 - 13:45 EST
This scheduled maintenance affected: Outbound Calls (Americas (US West)).