Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
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Outage
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Americas
(Sao Paulo)
Americas
(US East)
Americas
(US West)
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(Canada)
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FedRamp
 
Dialer Maintenance - America's (US-West)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Dec 04, 2022 - 04:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2022 - 02:00 EST
Scheduled
Saturday December 3rd from 11PM Sunday December 4th to 1AM Pacific Time, Outbound Dialer will be undergoing maintenance. There will be a 30 minute period during the window where automated outbound dialing functions will be unable to place and assign outbound calls to agents.
Posted Nov 29, 2022 - 13:45 EST
This scheduled maintenance affected: Outbound Calls (Americas (US West)).
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