Recovery continues as processing of data is still in progress
Posted Apr 29, 2019 - 01:45 EDT
Update
Additional fix actions have been implemented and data will become available throughout the recovery process. The ETR for all real time and historical conversation detail records is approximately 9-12 hours as processing of data can take several hours to complete
Posted Apr 28, 2019 - 22:21 EDT
Investigating
Real-time conversation detail records are experiencing delays. The development team has implemented fix actions. While in recovery, conversation detail records will be unavailable at this time. Updates to follow.