Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Real Time Data Processing Delays: Asia Pacific (Sydney)
Incident Report for Genesys Cloud
Resolved
Real time data processing delays incident was resolved after mitigation steps were implemented. Impacted users experienced delays with viewing dashboards and detail data records in the UI. After fixes were implemented, pipeline runs restored missing data.
Posted Dec 12, 2020 - 16:00 EST