Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(Sao Paulo)
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
FedRamp
 
Genesys Cloud Voice Maintenance: Global
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 07, 2022 - 16:45 EST
In progress
Americas regions are complete. EMEA regions are still on schedule. APAC regions will now be 3/8 at 2am local time.
Posted Mar 07, 2022 - 02:00 EST
Scheduled
Genesys Cloud Voice will be performing maintenance globally March 7th at 2am local time (refer to city names of regions) in APAC, 2am ET for Americas, and 10pm in EMEA. All phone calls will function normally during the 1 hour window, with the maintenance expected to take 30 minutes. Customers are advised to avoid making configuration changes to numbers or routing during the window as changes will not persist until the maintenance is complete.
Posted Mar 03, 2022 - 23:04 EST