PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
EMEA
(Dublin)
Germany
PureCloud Maintenance: America's Region
Scheduled Maintenance Report for PureCloud by Genesys
Completed
The scheduled maintenance has been completed.
Posted Mar 23, 2019 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2019 - 02:00 EDT
Scheduled
The PureCloud team will be implementing optimizations to a core service to improve CPU processing and memory. The maintenance is not expected to be user impacting, however some users could potentially experience a one time 10-30 second loss of connection during the window.
Posted Mar 18, 2019 - 09:13 EDT
This scheduled maintenance affected: Platform (Americas (US East)).