Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
PureCloud Maintenance: America's Region
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 23, 2019 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2019 - 02:00 EDT
Scheduled
The PureCloud team will be implementing optimizations to a core service to improve CPU processing and memory. The maintenance is not expected to be user impacting, however some users could potentially experience a one time 10-30 second loss of connection during the window.
Posted Mar 18, 2019 - 09:13 EDT
This scheduled maintenance affected: Platform (Americas (US East)).