Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

4/12-4/14 Genesys Cloud Resource Center Maintenance

Incident Report for Genesys Cloud

Resolved

Genesys Cloud Resource Center (https://help.mypurecloud.com/) may be unavailable for up to 20 minutes between 10pm-4am US CT as server maintenance is completed by a 3rd party. This maintenance will run through 4/14.
Posted Apr 12, 2022 - 18:12 EDT