Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(Sao Paulo)
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
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EMEA
(Frankfurt)
EMEA
(London)
FedRamp
 
4/12-4/14 Genesys Cloud Resource Center Maintenance
Incident Report for Genesys Cloud
Resolved
Genesys Cloud Resource Center (https://help.mypurecloud.com/) may be unavailable for up to 20 minutes between 10pm-4am US CT as server maintenance is completed by a 3rd party. This maintenance will run through 4/14.
Posted Apr 12, 2022 - 18:12 EDT