Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Elevated Error Rates: America's Region US East
Incident Report for Genesys Cloud
Resolved
Service has returned to normal operations as of 10:12 am EST after intermittent issues related to features relying on directory services.
Posted Jan 08, 2020 - 09:00 EST