Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
Elevated Error Rates: America's Region US East
Incident Report for Genesys Cloud
Resolved
Service has returned to normal operations as of 10:12 am EST after intermittent issues related to features relying on directory services.
Posted Jan 08, 2020 - 09:00 EST