PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
Japan
EMEA
Germany
PureCloud Metrics and Conversation Detail: Americas
Incident Report for PureCloud by Genesys
Resolved
Some PureCloud users have reported issues with real-time metrics and conversation detail records being intermittently delayed. The development teams have issued a fix and the system will return to normal operation after all processing is completed.
Posted 16 days ago. Nov 28, 2018 - 15:23 EST
This incident affected: Reporting (Americas) and Quality Management (Americas).