Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Elevated Error Rates EMEA (Frankfurt)

Incident Report for Genesys Cloud

Resolved

This incident has been resolved.
Posted Dec 12, 2022 - 05:18 EST

Monitoring

Mitigation steps have been implemented and we are monitoring for stability at this time.
Posted Dec 12, 2022 - 05:09 EST

Investigating

Teams are investigating an issue impacting users ability to log into Genesys Cloud. Next update 05:30 Eastern or sooner as information becomes available.
Posted Dec 12, 2022 - 04:51 EST
This incident affected: Platform (EMEA (Frankfurt)).