Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Under Maintenance
Elevated Error Rates EMEA (Frankfurt)
Incident Report for Genesys Cloud
This incident has been resolved.
Posted Dec 12, 2022 - 05:18 EST
Mitigation steps have been implemented and we are monitoring for stability at this time.
Posted Dec 12, 2022 - 05:09 EST
Teams are investigating an issue impacting users ability to log into Genesys Cloud. Next update 05:30 Eastern or sooner as information becomes available.
Posted Dec 12, 2022 - 04:51 EST
This incident affected: Platform (EMEA (Frankfurt)).