Resolving incident. Carrier is reporting recovery at this time.
Posted Jun 16, 2020 - 00:06 EDT
The carrier has reported improved performance and are continuing restoration efforts.
Posted Jun 15, 2020 - 22:44 EDT
The carrier reports they are continuing to work on a fix for the industry wide issue. No ETTR has been provided.
Posted Jun 15, 2020 - 18:18 EDT
Next update 6:30 pm EDT or sooner as status becomes available.
Posted Jun 15, 2020 - 17:14 EDT
The Genesys team is monitoring an industry-wide issue with impairment of SMS/MMS messaging on toll-free numbers and voice traffic in North America. The incident is due to a network issue with a major carrier.