Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
FedRamp
 
Elevated Error Rates: EMEA (Dublin)
Incident Report for Genesys Cloud
Resolved
Agents may have intermittently experienced error conditions while processing interactions. Impact approx 12:30 GMT-1:20 GMT.
Posted Sep 09, 2022 - 10:02 EDT
This incident affected: Platform (EMEA (Dublin)).