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Americas
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PureCloud Americas Region: Historical Conversation Detail Records Unavailable
Incident Report for PureCloud by Genesys
Resolved
Conversation detail records in the America's region older than 10 days are currently unavailable. The development team has initiated a pipeline job to restore. All historical data will be available by start of day July 10th.
Posted Jul 09, 2019 - 15:33 EDT
This incident affected: Reporting (Americas (US East)).