Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
Issues Downloading Reports
Incident Report for Genesys Cloud
Resolved
Fix has been identified and deployed, downloads are now working across the PureCloud platform.
Posted May 02, 2018 - 09:04 EDT
Investigating
Some users may experience issues when attempting to download a report file in PureCloud. Development is engaged and are working toward a fix now.
Posted May 02, 2018 - 08:14 EDT
This incident affected: Reporting (Americas (US East), EMEA (Dublin)).