Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud Maintenance: Germany
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 07, 2018 - 20:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 07, 2018 - 20:00 EDT
Scheduled
The PureCloud development team will be performing maintenance to migrate a core service to a new redis cluster. During the window, the application will operate as normal; however call routing could potentially be delayed for 1 to 10 minutes.
Posted Jun 06, 2018 - 13:04 EDT
This scheduled maintenance affected: IVR (EMEA (Frankfurt)).